Yelp Official Blog: “We are excited to announce that Yelp has concluded an agreement with the federal government that will allow federal agencies and offices to claim their Yelp pages, read and respond to reviews, and incorporate that feedback into …
Review Federal Agencies on Yelp…and Maybe Get a Response Read more »
Introduction Public trust in government is low — of the 43 industries tracked in the American Customer Satisfaction Index, only one ranks lower than the federal government in satisfaction levels. Local government ranks a bit higher than the federal government, …
Full functionality is now offered on pages of federal government services, including TSA Checkpoints, national parks, and other federal government “B2C” services. We are excited to announce that Yelp has concluded an agreement with the federal government that will allow …
Yelp exists to empower and protect consumers, and we’re continually focused on how we can enhance our service while enhancing the ability for consumers to make smart transactional decisions along the way. A few years ago, we partnered with local …
California is at a crossroads. Sacramento continues to get failing grades for transparency. Our state government is not taking advantage of tech tools developed locally that are changing the world. But, there’s a bill with strong bipartisan support in front …
Cities around the country are finding new ways to use their administrative data. But data is all around us, and cities can gain significant insights by forming strategic data partnerships and tapping into the knowledge of the online crowd. This …
We were so excited about our new civic innovation competition we couldn’t help but get started ourselves! The goal for this competition is to use data from Yelp restaurant reviews to narrow the search for health code violations in Boston. …
From raw Yelp reviews to a model of hygiene violations (in 3 easy steps) Read more »
Cities across the United States are capitalizing on big data. Predictive policing is becoming a prominent tool for public safety in many cities. In Boston, an algorithm helps determine “problem properties” where the city can target interventions. In Chicago, they …
Spending as much time as I do on both the New York Open Data portal and on Yelp, I often wonder that there isn’t more overlap between the two. Yelp is a good test case of the difficulties companies face …