Tag: Datasmart

Taking Predictive Analytics to the Beach

For Chicagoans, few things are as enjoyable as a day at the beach. That joy, however, is contingent on clean waters that are free of contaminants such as E. coli bacteria. This year, Chicago is piloting an analytical model to enhance

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Customer-Driven Government

Introduction Public trust in government is low — of the 43 industries tracked in the American Customer Satisfaction Index, only one ranks lower than the federal government in satisfaction levels.  Local government ranks a bit higher than the federal government,

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Analytics with a Side of Discretion

In recent months we’ve seen many new technologies and partnerships aimed at helping local government workers conduct restaurant health inspections more effectively and efficiently. In Boston, participants in a civic innovation competition are using Yelp and city data to develop

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Plenario: Changing How We Use Open Data

Originally published on 28th July 2015 The majority of open data portals online today are confined to information from a single city government or political jurisdiction.  For researchers, policymakers, or other data portal users, this can create problems: we know

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Digital Government is the New Social Network

Recently, New York and Chicago, each a leader in two important municipal reforms — the open data movement and centralized (311) call centers — released requests asking the private sector to help them build a platform more akin to Facebook than

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The Responsive City In the News

June 26, 2015, Huffington Post: “Choosing a Mayor May Be More Important Than Choosing a President,” by John M. Eger June 17, 2015, OpenSource.com: “The next frontier of civic tech,” by Michael Ashford May 2015, Governing: “The Other Digital Divide,”

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PMI Panel Explores Open Data as a Tool for Performance Management

Back in 2008, when I embarked on my first city government job after college, the big technological advancement was that cities were beginning to accept online job applications. Now, it seems cities everywhere are not only embracing technology but getting

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Crowdsourcing Prediction

Cities around the country are finding new ways to use their administrative data. But data is all around us, and cities can gain significant insights by forming strategic data partnerships and tapping into the knowledge of the online crowd. This

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